Work Study at Avila

Position Title: Business Assistant

Supervisor:  Lisa Power, lisa.power@avila.edu

Job Description:

This position will assist the Business Office staff in the administration of student billing, payments, and university accounts.

The primary duties and responsibilities of the position are:

• -greet walk-in customers (students and staff)
• -answer questions at the front desk and on the phone, referring students and staff to resources as necessary
• -respond to office emails in a professional and helpful manner
• -apply walk-in payments to the student, or university office, account
• -assist staff with projects
• -maintain complete confidentiality of students’ private, protected, and sensitive information

Qualifications/Skills Needed:

Basic use of computer systems; basic Excel and Word functions; excellent customer service skills; friendly, professional, and helpful manner; attention to detail;  able to maintain complete confidentiality of student information.

Desired Schedule/Approximate Hours per week:

Office is open M-F, 8am – 5pm. Minimum 2 hour work shift any time during office hours.  Greatest need is 11am – 2pm for coverage over lunch.

Position Title: Student Financial Aid- Student Assistant

Supervisor:  Dakneisha Beard, 816-501-3609,  Dakneisha.beard@avila.edu

Job Description:

This position will assist office staff in the administration of federal, state, and institutional aid in accordance with applicable regulations, assisting the students for the institution with their financial aid needs.  The following are primary duties and responsibilities of this position: Use and electronic filing system (ImageNow) to scan, greet and assist walk-ins, answering questions at the front desk and on the phone, respond to email inquiries in professional and helpful manner, applying payments to balances, data entry input of financial aid information, use a copy machine and fax machine, assist staff with special projects.

Qualifications/Skills Needed:

Computer literacy, excellent phone skills, helpful demeanor

Desired Schedule/Approximate Hours per week:

Must be able to work at least a 2-hour shift in order to relieve staff for lunch.  Office is open M-F, 8am- 5pm

Position Title: Registration & Student Records – Office Clerk

Supervisor:  Stephanie Sullivan, Registration & Student Records, 816-501-3611, stephanie.sullivan@avila.edu

Job Description:  The Registration and Records Office is looking for a work study student to help with general clerical duties to include, but not limited to:  answering telephones, assisting walk-in traffic, photocopying, scanning, data entry, mailing and filing, and other duties as assigned by Registration staff.

Qualifications/Skills Needed:

• Professional customer service skills and a positive attitude when speaking with the general public or other campus personnel.
• Attention to detail to help maintain accurate records, good computer skills, and the ability to problem solve as needed.
• Dependable, neatly dressed, good/consistent work habits, and the ability to work with a supervisor and/or independently when necessary.
• Must be willing to learn office skills, Microsoft Office applications, and the campus student information system.
• Must be able to maintain confidential information in a professional manner.
• Available work hours are Monday-Friday, 8am-5pm. Hours and schedule can be adjusted to accommodate class schedules.

Desired Schedule/Approximate Hours per week: 5-10 hours/week: Regular schedule to allow for budgeting of time efficiently