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IT Services

Before you submit a ticket...

If you are trying to login to your account for the first time, you must setup a permanent password before you can login to MyAU, Canvas or Email.

The instructions are in this article: https://www.avila.edu/online-tools/itservices/account-access

If you forgot your password, you can reset it by going to: https://password.avila.edu/showLogin.cc

Enter your username and current password in the 'Sign in' box, you will then be prompted to change your password:

Sign In Box

Thank you,
Avila IT Services



To contact IT Services:

Contact Information


ITS Help Desk: (816) 501- 2900

ITS Email Address: helpdesk@avila.edu

Upcoming Maintenance


Maintenance: None Planned

Services Impacted: 

Services Down: N/A

Services Up:

If you have any questions please contact the Information Technology Help Desk at (816) 501 - 2900 or helpdesk@avila.edu 

Who's at the Help Desk?


The help desk schedule is currently being revised and will be posted soon.

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