ILL FAQs
Common questions asked by Avila students, faculty, and staff.
How Does an ILL Work?
In an Inter-Library Loan... a library patron places a request for a book or an article that is owned by another library. The Avila library receives the request and then requests the book or article from other libraries across the United States. When the book or article arrives at the Avila library, the Avila ILL department sends the requesting patron an email stating the book has arrived and can be picked up at the circulation desk. For articles, the email to the patron will provide the requested article via an attachment to the email.
BEFORE PLACING A REQUEST... please check to see if the Avila Learning Commons has the books or articles requested or if a MOBIUS library has the books.
Who Can Use the ILL Services?
Current Avila students, faculty, and staff can place ILL requests. ILL requesting privileges will be revoked if an Avila library patron has outstanding fines.
What Can I Request with an ILL?
Generally, books and articles are requested through ILL.
How do I Make "Effective" ILL Requests?
Requesting Books
All requests for books that include these four items have a high probability of success. If you have questions, call the ILL Department at: (816)501-3712
Requesting Articles
All requests for articles that include these five items have a high probability of success. If you have questions, call the ILL Department at: (816)501-3712
What is the Delivery Time of an ILL?
The delivery time for an ILL varies. A requested article will generally require 4-7 days for delivery. The delivery time for a requested book can take up to 14 days, and this time basically depends on how quickly a lending library can be found and then how quickly the mail system gets the book to Avila. The Avila Learning Commons will make every effort to deliver patron requests ASAP.
How Much Does An ILL Cost?
The Avila Learning Commons pays most costs for requested books and articles. If for some reason a charge required to complete the request, the Learning Commons will notify the library patron of any charges and the request will not be made without the patron's consent.
How To Renew an ILL Request
Renewals of ILL books or articles are dependent on the lending institution. All requests must be done BEFORE the due date of the ILL item. Email (ill@avila.edu) or call the ILL Department at (816)501-3712 for a renewal request.