Disability Services Office

 

Interpreter Service Policy for Students

     
       
Avila University has adopted these policies governing the provision of interpreter services for hearing impaired students. Interpreter request forms are available from the Disability Services Office
       
1. Registering for a semester as early as possible is the best way for a student to assure that interpreter services can be arranged before the first day of class. Students should bring their class schedules to Disability Services Office as soon as possible so interpreter arrangements can be made. Students, who must drop or add courses, must notify the Disability Services Office of schedule changes as soon as possible so arrangements can be altered.
       
2. Students who need the services of an interpreter for special events, meetings, or appointments must submit a written request for those services to the Disability Services Office at least four (4) business days before the event is to take place. If a student learns of an unanticipated appointment or academic event less than four (4) days in advance, the student must notify in writing, the Disability Services Office as soon as possible, and every attempt will be made to accommodate the request.
       
3. All students requesting interpreting services must submit written requests to the Disability Services Office as described in item 2 (above). Students may not contact the vendor directly to request services and/or request changes to the requested service(s). Communication with a vendor for the purpose of requesting interpreting service, or changes for a requested service, must be processed through the Disability Services Office.
       
4. A student who has requested interpreter services and then finds that he or she will not be attending the class or event in question must cancel the arrangements by notifying, in writing, the Disability Services Office at least forty-eight (48) hours before the class or event is to take place. If the cancellation is for a Sunday or Monday event, notification must be received before 4:00 PM the Friday preceding the event.

The cancellation of an interpreter can only be made through the Disability Services Office.

       
5. If a student has not arrived fifteen (15) minutes after a class session or event is scheduled to begin, the interpreter will leave.
       
6. Any student who has a problem or concern with regard to an interpreter should report that problem or concern to the Disability Services Office. Every reasonable effort will be made to resolve the situation fairly and expeditiously.