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Frequently Asked Questions














What happens if I fail to pass the required number of hours in an academic year or summer session?
If you fail to achieve satisfactory academic progress for the term(s) you received aid, you must pass enough hours without financial aid to make up the shortage. You may make up hours at any school with approval from Avila’s Registration and Student Records Office.


How many hours do I need to take to receive financial aid?
To receive grants, scholarships, or federal aid you will need to be enrolled full-time. To receive loans you will need to be enrolled at least part-time.


How are the following counted when determining the number of hours I’ve passed?
Incomplete Courses (I)
Audited Courses (AU)
Failed Courses (F)
Dropped Courses (W)
Hours are not counted as passed until the final grade is reported to the Registration and Student Records Office. This means that incompletes are not counted as passed until the final grade is recorded. Courses failed, dropped or audited are never counted as hours passed.


What happens if I withdraw from all courses after I have received my financial aid for the semester?
A withdrawal from all courses means that no hours will be passed for the semester, thus causing a substantial shortage of credit hours at the end of the academic year. Future aid would be denied until the deficient hours are made up at your expense. If the complete withdrawal was beyond your control, and appeal may be justified. If you withdraw during the refund period, you may owe a partial repayment of aid.


When will the Financial Aid Office check my academic progress?
Academic progress is normally reviewed at the end of spring semester and again after summer session(s), if applicable.


How does a change of major affect the maximum time frame for obtaining my degree?
A change of major will not extend the time frame for receiving student aid. Extra terms are built into the maximum to allow for change of major, double majors and five-year programs.


How is the maximum time frame for completion of a degree calculated if I’m a transfer student?
Cumulative credit hours that are accepted as transfer hours by the Registration and Students Records Office will be used to determine the remaining time frame for degree completion. For example: 60 hours would equal one half of a degree completed, of three years of aid in a six-year maximum time frame.


Is there an appeals procedure?
Of course! We will consider mitigating circumstances beyond your control, which may have affected your academic progress. Appeals must be in writing and may be addressed to the Director of Financial Aid, who will notify you of the decision of the Appeals Committee.


How old must you be (what are the stipulations) to file independent?
A student may file independent if they meet one or more of the following criteria:
  • 24 years of age or older.
  • Has been or is currently married.
  • Has been or is currently in the military.


  • What is the difference between a subsidized and unsubsidized loan?
    Subsidized loans: The government pays the interest payments while the student is enrolled in school and during the six-month grace period.
    Unsubsidized loans: The student must pay the interest payments on the loans unless the student requests that the interest be deferred while the student is enrolled in school.


    On my award letter it states that I need to provide an “Entrance Counseling” form. What is this, and where do I find it?
    If this is your first federal loan, or if you are attending Avila University for the first time, you will be required to complete anEntrance Counseling. This is a brief overview of federal loans and your responsibilities when borrowing them. You can find the Entrance Counseling on our website. Look for the Loan Counseling link. (Please note: when you graduate from Avila you will also need to do an Exit Counseling that is found in the same area on the website.)


    On my award letter it states that I need to send in a copy of my parents and my tax information. Why do you need this?
    If your award letter states that you need to provide tax information for yourself and/or your parents then you have been selected for verification. When you fill out your FAFSA to apply for federal aid the Federal Government selects students at random to be selected for verification. All this means is that they want to verify that the information completed on your tax papers matches the information that was given on the FAFSA. Anyone selected for verification will need to provide this information to the Financial Aid Office before any type of aid or scholarships can be given.



    If you have any further questions regarding this please contact the Financial Aid Office at 816-501-3600 or email us at financialaid@mail.avila.edu.